Our windows were installed today. They are absolutely beautiful. The installers were friendly and experts in the field of window installation. They took great care to protect our wood floors and carpet, and did a thorough clean-up when they were finished. I would highly recommend Pro Home Improvement – great from sales to installation.
We are only at the beginning of this process. We were very impressed with Yvette Desmarais. She was punctual for our appointment time this morning. She was personable, kind, knew her product, and was not high pressure. The quality of the windows we ordered was great – and we are happy with the cost. We are looking forward to moving ahead with Pro and anxiously await the installation of our new windows.
Great service from initial appointment for quote through installation! Windows are beautiful. Installers were very prompt and courteous. Not a single mess left behind. Impressed that the sales rep stopped in during install to check the progress and chat with me. Already referred Pro Home Improvement to my neighbor for his new windows!
Al Brown should be individually recognized for working out a thorny scheduling problem caused by the job before mine running late.
Were we rescheduled? Yes
Was the initial reschedule date unacceptable? Yes
Did Al revisit the situation, improve the reschedule date, make his customer happy and ensure future references and calls from me? Absolutely
The work is beautiful and we already do mention our installer when asked.
They installed my windows and trimmed them beautifully,they also did my window seals as well excellent job couldn’t be more pleases with my windows the difference is unbelievable triple pane window is worth every penny they were on time cleaned up behind themselves, very professional would highly recommend them to anyone. I give them a 10 on overall performance I’m going to have them do my gutters and siding next I’m so looking forward to end result of this project. Thanks you so much for a job well done.
From the initial quote from Yvette, to the detailed measurements, through the expert installation, I am extremely satisfied with the professionalism and quality of work. The crew arrived when they said they would and after they left you would never know they were here, with the exception of the great windows!! I would highly recommend Pro to anyone looking for windows.