Sales Rep was very courteous, informative and honest!
The installers showed up on time, they really did an excellent job. They were very neat and clean. I look forward to seeing them on the next project.
Our windows were installed today. They are absolutely beautiful. The installers were friendly and experts in the field of window installation. They took great care to protect our wood floors and carpet, and did a thorough clean-up when they were finished. I would highly recommend Pro Home Improvement – great from sales to installation.
We are only at the beginning of this process. We were very impressed with Yvette Desmarais. She was punctual for our appointment time this morning. She was personable, kind, knew her product, and was not high pressure. The quality of the windows we ordered was great – and we are happy with the cost. We are looking forward to moving ahead with Pro and anxiously await the installation of our new windows.
Great service from initial appointment for quote through installation! Windows are beautiful. Installers were very prompt and courteous. Not a single mess left behind. Impressed that the sales rep stopped in during install to check the progress and chat with me. Already referred Pro Home Improvement to my neighbor for his new windows!
Excellent job and customers service! Will definitely refer and use again.
They did an excellent job, did minor extra work for free, will use them in future and recommend them to family and friends.
Great experience from start to finish. The windows are exactly what I wanted. Everyone we dealt with was professional and knowledgeable.
Al Brown should be individually recognized for working out a thorny scheduling problem caused by the job before mine running late.
Were we rescheduled? Yes
Was the initial reschedule date unacceptable? Yes
Did Al revisit the situation, improve the reschedule date, make his customer happy and ensure future references and calls from me? Absolutely
The work is beautiful and we already do mention our installer when asked.
Work was top notch!! Couldn’t be happier. Windows look great.