Great company, they did the quality job that they were contracted to do and started when they said they would. If something is not right, rest assured they will correct it. Pro Home Improvement is an honest company that you can put your trust in.
Each of the three “crews” demonstrated excellent skills and professionalism. The siding crew (Kaz, Stan, and Chris) offered good advice based on their extensive experience, fixing problems with the framing dating back to the original construction of the house in 1991. The gutter installers (Fred and, I think, Dave) took care of several special requests of mine, including downspout placement and extensions. Impressive attention to detail. Finally, Sam finished up the project, quickly reordering and installing replacement shutters (wrong gray) and crafting special caps for the eaves to improve aesthetics. My wife and I have had our share of difficulties with home renovations and upgrades in the past. This experience with PRO was truly a positive one.
I’ll keep this short. Every step of this job was performed as should be expected by professionals. I used to do this type of work so I know what to look for. I asked the PM if I was going to get a good work crew for my job and he immediately said, oh yes, I have two guys and one is a metal trim artist. Well, he was certainly correct. The two guys doing my job did not hurry their work. They performed it with skill and care. I could not be more pleased!! If you get these two guys for your job, they do get hungry by the middle of the day and they love Jet’s Pizza and prefer the Aloha version. Feed your crew! They will appreciate it!
Lastly, the job site was cleaned up after every installation day. It was like they were never there.
I will be needing a new roof in the near future. I now know who I’m calling first…
My total experience with PRO has been exceptional! It started with my first call to customer service. The gentleman who took my information was polite and very professional. The day of the meeting, the same gentleman called to remind me of my appointment. The salesperson, Tim was very professional, yet warm and friendly. He explained the differences between the 3 levels of siding but did not pressure me to select one over the other. I chose the middle of the road siding that included insulation that was not offered with the competitors who also quoted the project.
The day my project was to start, they were a little late, but when I called to inquire, Justin stated that they were on their way and within an hour my job was starting. The installers were very professional and friendly.
The siding looks better than I expected and I am sure that it increases the value of my property. Cleanup was good although they left a few screws and staples on the driveway.
When the city inspector came to inspect the job, we were instantly approved! Like other reviewers, the inspector seemed pretty impressed with the quality of work.
I would use PRO in the future without any hesitation and would gladly recommend them to anyone who asks! Thank you PRO!
From beginning to end this was probably one of the best decisions in choosing a home improvement company. Everyone involved was very professional and they delivered on their promise. An excellent experience all around and my garage looks fantastic. I am a very happy customer and fully recommend this company.
Overall I thought it was a quality job and done in a professional manner. The crew listened to my questions and answered them in a straightforward manner. The crew addressed my concerns, which were minor in nature, in a timely and efficient manner. While on site they even interacted with my neighbors in a professional manner. This was important to me because I live in a Condominium association and had the interaction been in a negative way, I would have had to address it with the association and the work crew….it was all positive!
I would not hesitate using Pro Home Improvement for my project needs in the future and I would welcome the work crew back with open arms. Thank You for your professionalism, attention to detail and my overall satisfaction with your effort.
I’m very glad I chose Pro Home Impovement to do my siding & gutter project. They are what they say in there name, PRO. I was extremely pleased with the salesmans (Steve) presentation by showing me the products to be used & the prosseses to be done. The installation crew were very knowledgable & very hard workers & cleaned up daily. The final inspector & PR person (Jason) is excellante at what he does & answered all of my questions very fair & honestly. If ever I need this type of service again, I would not hesitate to use them again, & I will recommend Pro Home Improvement to my friends & neighbors.
Our project has been top notch from sales to siding to clean up. I have not seen such quality and excellent craftsmanship in a long time, and would not hesitate to recommend PRO Home improvement to anyone-already have!