Your crew did a fantastic job. The work turned out to be more complicated than expected, but the crew stepped up to the task and did great work.
— Jeremy A in Plymouth, MI
Pro was invited back to work on our roof after doing siding last Fall. We are very pleased with the job! They are professional and do superb work.
— Diana S in Detroit, MI
I am pleased to write a review for Pro Home Improvement. They have really been genuine with helping me fix the damages caused by another roofing contractor. I hired a company who is licensed to do a complete installation for a new roof and they didn’t come thru on the job. They had tarps thrown up to cover holes in the roof and materials were left everywhere from the roof to the yard. I never heard from them again. I googled another contractor and Pro Home Improvement came up. I did some research on them before having them come out and look at the roof. After speaking to the representative and explaining to him what occurred in the past with the other contractor, he took his time with me and answered all my questions. He also made me feel comfortable about where I was spending my money, and with who. So, I finally made the decision to go with Pro Home Improvement! I was scheduled for my installation within a week because of the weather, and they came out, did a complete tear off and installed my roof in one day. They didn’t leave anything hanging, nothing was left on the ground, and they passed inspection with the city which was a huge plus. I was amazed at how efficient they worked. Now I guess you could go anywhere for a roofing job and hope it turns out right, but as a client of theirs I can assure you what sold me was the overall presentation and then they delivered on just what they said they would do. I highly recommend Pro Home Improvement for your next job, they are awesome!! #Fred, Justin, and the rest of the staff.
— Lakecia T in Oak Park, MI
They were very professional and cleaned up all the mess. I told them I had dogs and they made sure I was able to get the gate closed from the dumpster and made sure to get all nails and screws up. They told me 8 am start time. They were at my house at 7:55 am. Highly recommend!!!!! Great company.
— Joyce G in Wayne, MI
Good estimate, with excellent analysis of the current roof. Not a lot of sales pressure, but great education and information. Reasonable price after minor negotiation against other written estimates. Painless scheduling and completion of the new roof, on time, despite a day down for rain. I’d recommend without question, especially if warranty and follow up inspections go on time in the future as advertised.
— Thomas in Port Huron, MI
There are MANY things about Pro Home Improvement, Inc. I would like to hi-lite:
1. Every aspect of the roofing project, from the salesman coming out and measuring the site and showing the products offered, to the work crew actually doing the tear-off and installation, to the office personnel, were EXTREMELY professional and friendly.
2. The cost of the project was very competitive compared to other companies, with very good materials offered.
3. The staff and work crew went well “beyond the call of duty” in their services and ensuring the finished product met ALL of my expectations.
4. The job took two days (due to rain…), so the work crew took extra measures to ensure the home was protected from the rain when they left the job site on that first day. All of my property was kept dry.
5. When the work crew finished the job, they ensured they cleaned up the area prior to leaving the work site.
There is absolutely NOTHING that did not meet and/or exceed my expectations from start to finish. I would recommend Pro Home Improvement, Inc. to anyone looking for professional, competitive, and friendly home remodel/repair jobs.
— Gilbert H in Monroe, MI
I had a new window installed in my master bedroom and after it was installed it was still leaking (confirmed it was from the roof) I honestly thought it was the window. I was at my wits-end I had a new roof installed less than 10 years ago and it had done nothing but leak and cause damage to a new finished master bedroom. I went multiple rounds with that company and had no resolution. I felt defeated. That’s when Gary called and made a suggestion to come out and take a look at everything for me.
Gary is one of the most kindest, polite men I have ever met. Not only did he calm me down from the verge of tears because no matter what I did I could not get a resolution from the previous company. He went above and beyond to make a plan with me. He took the time to talk to me in length and on several occasions to come up with a solution to correct this other companies work. As it turned out it was not only was it my roof that needed to be fixed but there was some siding corrections that needed to happen as well.
The crews that came to my home were professional, kind and thorough. Gary even came on installation day to ensure that everything was going as planned. Not to my surprise they ran into a few issues but they quickly evaluated and resolved them and kept me in the loop as to what was happening and what they found. I am so happy it is not everyday that a companies VP will come to do these things for a customer.
The new roof was done on April 30th and there has been a few storms since and not one drop of water has come through the roof or window. This is only phase one of things that need to happen at my home. I have two more exterior phases that I will contacting your company for. I cannot thank everyone enough for all they have done. I recommend Pro Home to anyone and everyone.
— Gloria N in Melvindale, MI
A large crew showed up and in a very professional and efficient manner completed redoing my roof. Scheduling was a breeze and all employees from start to finish were very courteous. Would definitely recommend.
— James Z in Ferndale, MI
I couldn’t be more happier with my new roof. No more further damage inside. The crew was excellent workers. I couldn’t have met better people than Tim and Gary. Their patience and knowledge was just what I needed. They explained everything to me and always answered my questions. This is the second project for me and if I need something else, I certainly will call them. Usually companies leave a mess behind, not this one and Gary came by to make sure everything was clean. I will recommend them again.
— Beulah T in Detroit, MI
This company is truly amazing. They came on time and finished the job with a giant team in less than a day. Will now be going back to them for all other home improvement jobs. If you want quality go with this company. Highly recommended!
— Kaylin & Ashley in Berkley, MI