There are MANY things about Pro Home Improvement, Inc. I would like to hi-lite:
1. Every aspect of the roofing project, from the salesman coming out and measuring the site and showing the products offered, to the work crew actually doing the tear-off and installation, to the office personnel, were EXTREMELY professional and friendly.
2. The cost of the project was very competitive compared to other companies, with very good materials offered.
3. The staff and work crew went well “beyond the call of duty” in their services and ensuring the finished product met ALL of my expectations.
4. The job took two days (due to rain…), so the work crew took extra measures to ensure the home was protected from the rain when they left the job site on that first day. All of my property was kept dry.
5. When the work crew finished the job, they ensured they cleaned up the area prior to leaving the work site.
There is absolutely NOTHING that did not meet and/or exceed my expectations from start to finish. I would recommend Pro Home Improvement, Inc. to anyone looking for professional, competitive, and friendly home remodel/repair jobs.
— Gilbert H in Monroe, MI
Great Job, great crew – all done in one day!
— Donald and Marianne S in Clinton Township, MI
Manuel Perez came by to measure the roof and provided a quote to have a complete roof replacement. We are just waiting on the insurance adjustor to provide an inspection and whether insurance will cover all or part of the replacement. Mr. Perez was EXTREMELY knowledgeable and competent. Very good presentation!!!
— Gilbert H in Monroe, MI
I had a new window installed in my master bedroom and after it was installed it was still leaking (confirmed it was from the roof) I honestly thought it was the window. I was at my wits-end I had a new roof installed less than 10 years ago and it had done nothing but leak and cause damage to a new finished master bedroom. I went multiple rounds with that company and had no resolution. I felt defeated. That’s when Gary called and made a suggestion to come out and take a look at everything for me.
Gary is one of the most kindest, polite men I have ever met. Not only did he calm me down from the verge of tears because no matter what I did I could not get a resolution from the previous company. He went above and beyond to make a plan with me. He took the time to talk to me in length and on several occasions to come up with a solution to correct this other companies work. As it turned out it was not only was it my roof that needed to be fixed but there was some siding corrections that needed to happen as well.
The crews that came to my home were professional, kind and thorough. Gary even came on installation day to ensure that everything was going as planned. Not to my surprise they ran into a few issues but they quickly evaluated and resolved them and kept me in the loop as to what was happening and what they found. I am so happy it is not everyday that a companies VP will come to do these things for a customer.
The new roof was done on April 30th and there has been a few storms since and not one drop of water has come through the roof or window. This is only phase one of things that need to happen at my home. I have two more exterior phases that I will contacting your company for. I cannot thank everyone enough for all they have done. I recommend Pro Home to anyone and everyone.
— Gloria N in Melvindale, MI
A large crew showed up and in a very professional and efficient manner completed redoing my roof. Scheduling was a breeze and all employees from start to finish were very courteous. Would definitely recommend.
— James Z in Ferndale, MI
Excellent job! Finished and job site cleaned up in one day!
— Dave L in Monroe, MI
The salesman, Lance; is one of the most professional salesman I have ever worked with. Sharp as a tack and answer every question. You made buying easy.
— Richard in Cockrell, MI
Excellent company to work with. Complete job in 1 day. Others quoted 2 and 3 days to complete. Glad to get done in 1 day.
— Duane H in Whitmore Lake, MI
Rich and I are very pleased with our new roof. From sales, to measuring to install all was fantastic. Sam, Matt and Adam’s crew were AMAZING. Clean up was great. Yvette rocks as our sales rep. Thank you Pro Home for taking such wonderful care of our home.
— Rich & Kristie T in Livonia, MI
I couldn’t be more happier with my new roof. No more further damage inside. The crew was excellent workers. I couldn’t have met better people than Tim and Gary. Their patience and knowledge was just what I needed. They explained everything to me and always answered my questions. This is the second project for me and if I need something else, I certainly will call them. Usually companies leave a mess behind, not this one and Gary came by to make sure everything was clean. I will recommend them again.
— Beulah T in Detroit, MI