Very professional and helpful I will recommend this company and service to friends.
Waterford Testimonials
Fantastic install, great communication. Obvious pride in work.
Great workers. Friendly and efficient.
Al Brown should be individually recognized for working out a thorny scheduling problem caused by the job before mine running late.
Were we rescheduled? Yes
Was the initial reschedule date unacceptable? Yes
Did Al revisit the situation, improve the reschedule date, make his customer happy and ensure future references and calls from me? Absolutely
The work is beautiful and we already do mention our installer when asked.
Workers were polite and fast in doing their work. They introduced themselves when they first arrived. They took all garbage away. They explained what changes they made to correct my problem with old gutters. They walked me around house to explain how to deal with extensions. The color matches the house very nicely.
I was dreading putting new siding on my house. We got 3 quotes and Pro was by far the most professional, ethical and knowledgeable. I say “ethical” because we ran into a lot of sleazy sales tactics from the other well known companies. We decided to go with Pro. The crew showed up on the scheduled day and did the entire job in one day. I was working from home and when I walked out at lunch, my eyes were as big as saucers because it looked like I was living in a new home! The house looks amazing, the quality of the work was perfect. It was done super fast and there was no mess left behind. I cannot imagine an easier, smoother process.
About a year and a half after having the job done, we had a storm. I noticed a piece of siding had popped out a little, on an edge near the peak of my roof. I hate heights or else I would have just gotten up on the ladder and popped it back in. I called Pro and asked if I could pay someone to get up a ladder to pop it back in. They told me they stand behind their work and had someone out immediately, free of charge, to fix it (which took 10 seconds).
I would certainly recommend them to anyone.